Question 1: Does Your Company Has Own Factory? What Does UTOPLAS Manufacture?
Yes, we have factory, and we are manufacturer. We manufacture Air Bubble Wrap Film Machine, Cast Stretch Film Machine, Blown Film Machine, Bag Making Machine & related accessories.
If you would prefer to search according to products, then please go to this page, where you’ll have all of our product categories at your fingertips,Question 2: How Many Certifications Do You Get, And What Are They?
CE certificate, our machine is meet the CE standard with good quality.Question 3: How Do I Buy Your Products?
Please leave a message (whatsapp: +86 13057760805) or send email (sales@utomachinery.com) to us, and we will get back to you within 12 hours.Question 4: How To Pay?
30% advance payment by T/T for order confirmation, 70% balance by T/T after running test at UTOPLAS factory and before container loading. We also accept the 100% Irrevocable LC at Sight.Question 5: How Many Days Is The Term Of Delivery?
35-40 days after receiving the advance payment at the account.Question 6: How About The Package?
Bubble film package and with container shipment. And export standard stretch film package.Question 7: How About The After-sales Service?
a. The Seller will send 1 or 2 technician to the Buyer’s factory for machine Installation. The Working day will be 7 days. 1-2 days is for installing the machine, and 5 days for teaching your worker to use the machine and some issues to solve the normal machine problems.
b. The Seller offers one year Quality Guarantee of the machines to the Buyer.
c. After 365 days guarantee, if you have problems, please tell us. We will reply you by email or whatsapp immediately. We will send you a video until you solve the problem.
